We will process the order within 2 working days after the order payment is made. If the payment is delayed, the processing time will be extended.

Our 30-Day Price Guarantee means that if you purchase a product from myoslim.shop and the price of that product drops within 30 days of your purchase, you are eligible for a price match.

Within 7 days from the date of purchase (with receipt), if the machine is in good condition, it can be replaced with a new one.Fully protect your right to choose.

We provide free shipping for all machines, but for accessories and consumables, we set a free shipping threshold of $199.

We provide professional customer service support. If you have any questions, you can contact our customer service as soon as possible to solve it for you.

Our machines are all packed in professional flight cases with roller design, which are sturdy and durable to ensure that your machine is delivered to you safely and reliably.